Emotional Intelligence Emotional Quotient

Question: Discuss about the Emotional Intelligence for Emotional Quotient. Answer: Introduction Emotional Intelligence also termed as emotional quotient (EQ) is a key success factor for any individual as well as a team of individuals. The said concept hovers around the fact that a persons personal quality of self perseverance, efficacy, control and regulation has a great impact over the success of an individual as well as the firm. Thus in laymans terms it is the talent and skills of a person to be aware of ones own skills and expertise, to be able to control emotions and to be able to cultivate the emotional factors of ones own self so as to thrive towards achievement of the goals of the business enterprise successfully (Goleman, 2012). Thus its importance cannot be negated. Importance of Emotional Intelligence at Workplace The importances of emotional intelligence at the workplace are many. Understanding about ones own emotional side of life as well as stress managing ability will have a great impact on the physical well being of a person. Along with impacting upon the physical health it also enables to develop a positive outlook towards life. If a persons emotional intelligence is at a high level then he would always manage stressful situations with a positive outlook. Thus the first importance of emotional intelligence that can be viewed in the well being of an individual both physically as well a mentally (Deleon, 2015). If a person has adequate control over its emotions then it leads to a constructive communication of views. It enables to develop strong relationships and also mend stress relations as well. Understanding the needs and desires of the opposite person is a must for success at a workplace as it ensures steering of the ambitions of all people towards achievement of a common goal. Furtherance to the same it adds to leading a team more successfully. Thirdly emotional intelligence holds importance in resolving conflicts at a workplace. If a person knows how to empathize with the existing situations and deal with the emotions of other people with care, resolution of conflicts becomes effortless. If the other persons desires are understood well then it becomes uncomplicated to arrive at a decision which benefits both the parties. Thus the success rate of leaders who have a high emotional intelligence at work is very high as compared to those with a low emotional intelligence (Srivastava, 2013). Instead of grumbling over the failures it enables one to create a more supportive network of people. A more cohesive team building is possible if the leader has a high level of emotional quotient as it is only then when he would be able to provide satisfaction to the team members and guide them towards the common goals of the organization. Two key elements of emotional intelligence Empathy with self responsiblity The two key elements of emotional intelligence are empathy with self responsibility and communication with social skills. These two elements are of utmost importance for enhancing a persons emotional intelligence towards work. First and foremost is an attitude of empathy and assuming self responsibility to the performance of his team members. If the leader is able to understand the feelings and the needs of the other person and behaves sensitively towards the same then he can contribute in building a strong relationship within the organization which would ultimately help to boost the morale of the team as a whole. An empathetic attitude enables development of strong relations. A person who is sensitive towards the feeling of others also knows that blame game will not lead to any good for the organization. He knows that owning up for your mistakes and dealing the same with care portrays a very positive image in front of the other employees and the team members (Beard, (2012). People g ive respect to such leaders who have a high emotional intelligence and further to this an environment of trust is also created. Thus with a positive scenario the success rate of firm increases leaps and bounds and more importantly the individual workers feel self motivated and look at their career graph moving in the upward direction. Greater zeal and higher emotional intelligence leads to development of a strong personality of an individual which helps him to attain success at his workplace with ease. Communication and Social Skills Second key element which helps to drive the emotional quotient of an individual is a persons ability to communicate and develop ones social skills. Communication is the key to success for any leader or other employees at a work place. Clarity in thought process is evident if a person has good communication skills. Further such people also are able to develop a healthy relationship with the society. Emotional intelligence finds its ways to help succeed any kind of a change at the work place with ease. Acumen towards emotions adhere to development of a good listener who responds only after analysing the situation from all possible angles. Responding in an abrupt manner is controlled via this key skill of communication as a part of emotional quotient. Networking building is possible only if the person is expressive towards the societal pressure and communicates in a manner which is acceptable to the crowd (Anand UdayaSuriyan, 2010). This will enable the leader to diffuse intricate issu e with adequate affiliation and negotiation. Thus communication skill along with relationship building with the society as well is a key element of emotional intelligence. Conclusion Thus on summarizing the above with regards what and how emotional quotient contributes to the success of a person at a workplace, it is very evident that isolation is not acceptable. Emotional quotient holds great importance in the success of a person as an individual and from the point of view of his career and the workplace. Understanding and controlling ones emotions and reacting in a more regulated manner by thinking about the other persons view point adds to the success factor of a person at a workplace. Furtherance to this there are certain key elements which contribute to emotional intelligence of which a sharp communicating ability along with network building and assuming self accountability for mistakes and failures are of utmost importance. Referrences Anand, R., UdayaSuriyan, G. (2010). Emotional Intelligence and Its Relationship with Leadership Practices. International Journal of Business and Management, 5(2), 65-76 Beard, M. (2012, March 2). 5 Main Components of Emotional Intelligence [Web Log Post]. Retrieved from https://inspirebusinesssolutions.com/blog/5-main-components-of-emotional-intelligence Brackett, M.A., Rivers, S.E., Salovey, P. (2011). Emotional Intelligence : Implications for Personal , Social , Academic and Workplace Success. Social and Personality Psychology Compass, 5(1), 88-103 Goleman, D., (2012), Emotional Intelligence: Why it can matter more than IQ, (ebook), Random House Publishing Group: USA Deleon, M. (2015). The importance of Emotional Intelligence at Work. Entrepreneur. Retrieved from https://www.entrepreneur.com/article/245755 Srivastava, K. (2013). Emotional Intelligence and organizational effectiveness. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4085815/.